Privacy policy
The following Privacy Policy explains how Ejabi Plus ("we") collect, use, and disclose your personal information when you visit our website, purchase our products or services, or interact with us. In this context, the term "you" refers to you as a user of the site, whether you are a customer, a visitor, or any other individual whose personal information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By accessing the website, interacting with us, or purchasing products or services, you expressly agree to the collection and use of your information as described in this Policy. If you do not agree with this Policy, please refrain from using or accessing any of the website's products or services.
Changes to the Privacy Policy
We may update this Policy from time to time, including changes made due to operational, legal, or regulatory reasons, or adjustments in our practices. We will publish the revised version of the Privacy Policy on the website, include the “Last Updated” date, and take all legally required steps as necessary.
How We Collect and Use Your Personal Information
We collect your personal information from multiple sources in order to provide our services. The type of information we collect depends on how you interact with us. In addition to the specific uses outlined below, we may use your information to communicate with you, fulfill our obligations to you, provide our services, comply with applicable legal obligations, enforce applicable terms of service, and protect our rights, our users, or others.
Information We Collect Directly From YouInformation you may provide directly includes:
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Basic contact details: such as your name, address, phone number, and email address.
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Order information: such as your name, billing address, shipping address, payment confirmation, email, and phone number.
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Account information: such as your username, password, and security questions.
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Shopping information: such as items you viewed, added to your cart, or saved to your wishlist.
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Customer support information: such as the content you choose to share when contacting us (e.g., sending messages via our services).
Certain features of the website may require you to provide personal information. Choosing not to provide this information may prevent you from accessing those features.
Information We Collect Through Cookies
We automatically collect certain information about your interactions with our services ("Usage Data") using cookies, pixels, and similar technologies. This data may include:
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Device and browser information
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Network connection details
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Your IP address
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Information about how you use and interact with the website and services
We may also obtain information about you from third parties, such as vendors and service providers who collect data on our behalf, including:
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Companies that support our website and services, such as Shopify
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All payment processors that collect payment information (such as bank account details, credit or debit card data, billing addresses) to process your payments, fulfill orders, and deliver the products or services you've requested, as part of our contractual obligations
When you visit our website, open or click on the emails we send you, or interact with our services or ads, we may use online tracking technologies including pixels, web beacons, software development kits (SDKs), third-party libraries, and cookies.
Any data or information we obtain from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, nor are we liable for their policies or practices. For more information, please see the section titled “Third-Party Links and Websites” below.
How We Use Your Personal Data
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To provide products and services: We use your information to perform our contract with you—processing payments, fulfilling orders, sending notifications about your account, purchases, returns, exchanges, and other actions; managing your account; arranging shipping; processing returns or exchanges; and enabling you to post reviews.
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Marketing and advertising: We use your information for marketing and advertising purposes, such as sending you promotional emails, text messages, or postal mail, and displaying ads for our products or services. This may include using your personal data to personalize services and ads on our site and across other websites.
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Security and fraud prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, unlawful, or malicious activity. If you choose to create an account, you are responsible for keeping your login details secure. We strongly advise against sharing your username, password, or other access credentials. If you suspect your account has been compromised, please contact us immediately.
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Legal compliance: We use your personal information to comply with applicable laws, including responding to government requests, legal investigations, or other official inquiries.
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Service improvement and personalization: We use your information to better understand your behavior and interactions, improve our site design, content, and functionality, and enhance our services by monitoring and analyzing usage trends and performance.
Additional Information on Usage, Disclosure, and Optional Use of Personal Data
Google Analytics
We use Google Analytics, provided by Google LLC ("Google"), to track and analyze usage of our services. Google Analytics uses cookies to collect information about how our services are used. Google may provide this information to third parties if required by law or if those parties process data on Google's behalf. You can read Google Analytics' privacy policy at:
https://policies.google.com/privacy
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us by email at:
info@ejabiplus.com
Updates to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Users are encouraged to check this page regularly for the latest information on our data protection practices. The "Last Updated" date below will reflect the most recent changes.
Last Updated: May 1, 2024